Security & Compliance FAQs

How Trackier handles data breaches?

We will send out email notifications to inform users about any accidental, unauthorized access, or data breach within 48 hours after the breach is detected....

Mon, 23 Mar, 2020 at 3:46 PM

Has Trackier completed any third-party security assessments or penetration tests?

Yes, Trackier runs Vulnerability Assessment Penetration Testing (VAPT) on an annual basis through a third-party service provider.

Mon, 23 Mar, 2020 at 3:48 PM

Where are Trackier data centers located?

Our Content Delivery Network (CDN) runs using a Global Load Balancer, deployed in Google Cloud Platform (GCP); and the backend servers are spread across 10 ...

Wed, 1 Apr, 2020 at 12:54 AM

How long does Trackier retain data for my account?

Trackier stores customer data as long as the customer’s Trackier account is active. If an account expires, all the relevant data is deleted in the next 9...

Mon, 23 Mar, 2020 at 3:52 PM