Frequently Asked Questions on Currency
Q1. The campaign is set up in INR currency, but the conversion value shown in the campaign report does not reflect the real-time exchange rate.
If the conversions received from your advertiser are in a different currency, for example, USD, it is recommended that the campaign should also be created in the same currency, i.e. USD.
This ensures that the original conversion value is recorded accurately in the panel without any fixed or outdated currency conversion being applied at the campaign level.
If you would like to view the report in your preferred currency, such as INR, you can do so directly from the campaign report by enabling the “Show in Profile Currency” filter.
Once enabled, the report values will automatically be converted into your profile currency using the latest real-time exchange rate. This allows you to maintain accurate reporting while still viewing the data in the currency most relevant to you.
We're thrilled to have put together a top-notch team of qualified experts who are available to handle any of your concerns and respond to any inquiries you may have. You can contact us at any time by sending an email to support@trackier.com or using the in-platform chat feature.
