Overview
This guide will help you set up Google SMTP to enable automated email communication from the platform. By configuring SMTP, you can send publishers real-time email notifications for various actions and updates, ensuring better engagement and transparency. The SMTP configuration can be accessed from the Customize tab under Domain, where you can select the SMTP domain and enter your Google SMTP details. Using Google’s SMTP server ensures secure, reliable, and efficient email delivery for all your platform-triggered communications.
Why is SMTP Needed?
Setting up SMTP is important because it helps you:
Send automatic emails directly from your own domain
Improve email delivery and reduce the chances of emails going to spam
Build trust with publishers by using your own branded email address
Receive replies to your own company email
Ensure important notifications, such as approvals, invoices, and password resets, reach the publisher successfully
Maintain better control over your email communication
Settings required for SMTP on Google
Use the Google Workspace SMTP relay service to send mail from these devices, as it authenticates with IP addresses.
With the SMTP relay service, devices and apps can send messages to anyone inside or outside of your organisation.
To enable any of the settings, make sure you have administrator rights; otherwise, you won't be able to make any changes or set up anything.
Go to Menu -> Apps -> Google Workspace -> Gmail -> Routing.
Next, go to the SMTP relay service and click Configure.
Enter the details below to set up your SMTP relay service.
Options | Action Required |
Allowed Senders | Choose an option:
If you use any address option and send messages from a domain that you do not own or with an empty envelope from (for example, bounce messages or out-of-office notifications), set up your mail server to use SMTP AUTH to identify the sending domain or to present one of your domain names in the HELO or EHLO command. |
Authentication | Please make sure to turn off the 2-factor authentication
Check one or both boxes to set an authentication method.
|
Save the settings that you have entered.
Trackier's Google SMTP Wizard
Step 1: Choose the Google Mail server
Step 2: Sign in with Google from your account
Step 3: Test if the SMTP has been configured properly by adding your ID to receive a test email.
How to Test SMTP Settings
Once you have configured your SMTP details, it is recommended to test the setup to ensure that emails are being sent successfully from the panel.
To test the SMTP configuration:
Navigate to the SMTP Domain section in the panel:
Customize → Domain → SMTP Domain
Enter all the required SMTP details, such as:
SMTP Server
Port
Username
Password
Sender Email Address
In the “Test Email To” field, enter the email address to which you would like to receive a test email.
Click on the Test or Save & Test option.
If the configuration has been set correctly, a test email will be delivered to the email address entered. This confirms that the SMTP server is connected properly and that future automated emails from the panel will also be delivered successfully.
If you do not receive the test email:
Recheck the SMTP credentials and server details
Verify that the sender's email address is correct
Check the spam/junk folder of the recipient's email
Ensure that your SMTP provider allows emails to be sent from the configured IP or domain.
You will receive an email, as shown in the picture below:
Broaden your knowledge:
Need instant resolution? We want to assure our customers that Trackier provides an in-house customer support team, available for instant query resolution. You can reach out to us via email at support@trackier.com or directly engage with our in-house agents through our live chat feature.
