Overview
Zid is a burgeoning e-commerce platform based in Saudi Arabia. If you or your advertisers are utilising Zid and wish for orders processed through Zid to also be visible on your Trackier panel, this guide will assist you in configuring the integration.
Use Case
This integration is ideal when you want to:
Track Zid store orders in Trackier
Monitor campaign performance
Attribute conversions accurately
Gain insights into customer behaviour
Optimise marketing campaigns based on data
Prerequisites
Before starting the integration, ensure the following requirements are completed:
Active Zid partner account
Access to the Zid developer/app section
Active Trackier account
Client ID and Client Secret from Zid
Access to inject scripts into the Zid store
Approval from the Zid support team for script injection
Steps to Complete the Integration:
To complete the integration, there are two major actions required:
1. Install & Configure the Zid App
You need to create and configure the tracking application inside Zid, including scopes, webhooks, and authentication information.
To dive straight into details, please click here.
2. Set up the Tracking Script
Your technical team must create and inject the tracking script containing the Trackier pixel so that order events can be recorded in Trackier.
To know where to get the script from the Trackier panel, please click here.
Install & Set Up the Zid App
a. Partner Account Setup with Zid
The first step is to register on the Zid platform as a partner account.
b. App Creation
Navigate to the "My Apps" section and generate a tracking link app. Upon app creation, you will receive an authorisation endpoint, client ID, and client secret in the general settings.
c. Application Scope Configuration
Define the application scope according to your requirements, whether it's read-only, read/write, etc. Additionally, you'll receive an application URL for marketing purposes, along with redirection and callback URLs. Metadata, including icons, can also be entered on this page.
d. Webhook Management
Upon installation of your app on Zid, you'll receive a notification through this webhook. Hence, you can subscribe to Webhook for the same purpose.
e. Creating a Script
Your technical team will create a script utilising the endpoint provided in the Zid documentation. An auth token is passed in the authorisation, generated using the client ID and client secret, to identify our application. The script body includes Trackier's web SDK pixel.
f. Injecting a Script
Approval from the Zid support team is required to inject the script through the interface. You can ask for approval through the chat support on Zid's platform. Once injected, this code will be triggered upon order placement or purchase. Since it includes the Trackier pixel, the purchase order will also be recorded on the Trackier panel.
Tracking Script
To get the script from the Trackier panel, navigate to the Automation section, open E-commerce, and then select Integration
Click on Setup to proceed.
You will be redirected to the setup page, where you need to select the desired advertiser and verify that the tracking domain matches correctly. Once the configuration is complete, click on the Copy button to copy the generated tracking script.
Best Practices
Verify webhook responses and authentication tokens regularly.
Keep API credentials secure and avoid exposing them publicly.
Coordinate with Zid support early to avoid delays in script approval.
Validate conversion tracking inside Trackier after setup completion.
Monitor incoming purchase events during the initial launch period.
Notes:
Ensure that the correct Trackier pixel for the respective advertiser is included in the script without making any modifications.
Incorrect application scopes may restrict tracking functionality.
Test the integration thoroughly before moving to production.
Need Instant Resolution?
We want to assure our customers that Trackier provides an in-house customer support team available for instant query resolution. You can reach out to us via email at support@trackier.com or directly engage with our in-house agents through our live chat feature.
