At a Glance: This article will provide instructions on how to add the extra security to your account.
What is two-factor authentication?
Two-factor authentication, is an extra layer of security that requires users to provide two forms of identification before accessing their account. This can include a password and a unique code sent to your phone or email.
Instructions for Setup:
Click on the profile icon located in the top right corner. From there, select the "profile" option. Next, navigate to the "password and security" section, and you will find the option to enable two-factor authentication.
Step 1: Download an authentication app
We suggest installing Google Authenticator if it is not already on your device.
Step 2: Scan the QR code
Scan the QR code in the authentication app.
Step 3: Copy and enter 6-digit code
After scanning the QR code, your authentication app will generate a 6-digit code. Enter this code and you will receive backup codes. It is important to keep these backup codes secure in case you are unable to access your phone and need to log in.
Note: You have the ability to enable 2-FA for yourself as an admin, but not for your team members. You can advise your team members to enable 2FA for themselves.
We're thrilled to have put together a top-notch team of qualified experts who are available to handle any of your concerns and respond to any inquiries you may have. You can contact us at any time by sending an email to support@trackier.com or using the in-platform chat feature.
