The Trackier Debug Postback Guide helps clients troubleshoot advertiser postback issues and verify whether conversions are being sent correctly to Trackier.

Debug Postback is useful for identifying:

This helps ensure accurate conversion tracking and reporting.

Sometimes advertisers may report conversions on their side, but those conversions do not appear in Trackier.

Using Debug Postback helps clients:

Without proper debugging, conversion attribution, and publisher payouts may be impacted.

You can review details about each postback that was received from the advertiser's end in the debug postback. This allows you to verify whether or not the advertiser is placing the postback correctly and whether or not you are receiving all of the conversions from them.

There are multiple ways you can check "Debug Postback."

Go to "Advertiser" on the left panel and click on "Postback Hits Received."

If you want to check the "Debug Postback" option for any specific advertiser, then please follow these steps:

Go to the specific "Advertiser" and click on "Debug Postback."

You can also follow these steps:

Go to your Profile and Click on "Debug Postback."

INVALID_CLICK_ID

Occurs when the advertiser sends an incorrect or missing click ID.

INVALID_SECURITY_TOKEN

Occurs when the security token in the postback is invalid or missing.

DUPLICATE_CLICK_ID

Occurs when multiple conversions are fired using the same click ID without allowing duplicate conversions.

SUCCESS / OK

Indicates that the postback was received successfully and the conversion was recorded properly.

We're thrilled to have put together a top-notch team of qualified experts who are available to handle any of your concerns and respond to any inquiries you may have. You can contact us at any time by sending an email to support@trackier.com or using the in-platform chat feature.