The Publisher Postback Testing Tool in Trackier helps you verify whether the publisher postback is firing correctly and passing the required parameters accurately. This allows you to validate the integration setup, troubleshoot tracking issues, and ensure conversions are being recorded properly before launching live traffic.
When running affiliate campaigns, one of the most important steps before going live is ensuring that conversions are tracked correctly between:
Advertiser
Trackier
Publisher
A Postback Test helps verify whether the conversion flow is working properly and whether publishers are receiving conversions accurately.
However, during testing, clients may sometimes face issues such as:
“Trackier link not found”
Conversion not recorded
Publisher not receiving postback
Redirection failures
Invalid click IDs
This guide explains why troubleshooting postback tests is important, common issues clients face, and how to resolve them efficiently.
What is a Postback Test?
A postback test simulates a conversion journey to verify whether:
The click is tracked correctly
The click ID is passed properly
The advertiser fires the conversion correctly
Trackier records the conversion
The publisher receives the postback successfully
It helps identify where the tracking chain breaks.
Situation 1: If the campaign setup is incorrect at the publisher's end
This error might occur if the campaign setup is incorrect at the publisher's end. It might show an error saying "tracker link not found."
This can be checked using the link test tool. If the link is not getting redirected to Trackier's tracking link, then there might be an issue at the publisher's end in the campaign setup.
You can read about the Link test tool in detail here.
Situation 2: Redirection issue
Not all links work in the postback test. Some links do not do standard redirection, or sometimes there might be proxy settings due to which link redirection might not work, and hence we can see this error (Trackier link not found).
In such scenarios, we generally perform a link redirection test first and check if the publisher's tracking link is redirecting to Trackier's tracking link.
Then, you can use the first link where the publisher test link is getting redirected to perform the postback test.
We're thrilled to have put together a top-notch team of qualified experts who are available to handle any of your concerns and respond to any inquiries you may have. You can contact us at any time by sending an email to support@trackier.com or using the in-platform chat feature.
