Overview
The Whitelist IPs feature in Trackier adds an extra layer of security to your campaigns by allowing conversions only from trusted IP addresses. This helps prevent unauthorised or fraudulent conversion tracking requests from unverified sources.
In addition, publishers should whitelist Trackier’s conversion server IPs on their systems to ensure smooth postback delivery and avoid tracking interruptions.
Once whitelist IPs are configured, conversions coming from any IP address outside the approved list will be automatically rejected.
Why Use Advertiser IP Whitelisting?
IP whitelisting helps secure your tracking setup and ensures that conversions are accepted only from trusted advertiser servers.
Common Use Cases
Prevent fake or unauthorized conversions
Secure advertiser postback integrations
Restrict conversion tracking to approved servers only
Improve tracking accuracy and fraud prevention
Ensure reliable postback communication between systems
Example:
If an advertiser sends conversions only from specific servers, you can whitelist those IPs to automatically block all other unknown requests.
Add Whitelist IPs
Open the desired advertiser account.
Click on Edit in the settings card.
Scroll down to Conversion Tracking.
Locate: Whitelist Advertiser Server IP
Add the IPs shared by your advertiser
Supported IP Formats
Trackier supports the following IP formats:
Single IP: 1.2.3.4
Multiple IPs: 198.168.0.1, 192.162.0.1
IP Range: 178.162.216.64/26
Trackier Conversion Server IPs
To ensure seamless postback delivery, publishers should whitelist the following Trackier server IPs on their systems:
35.240.15.55
35.240.36.66
35.190.217.30
34.77.11.122
Note:
If you are running an Adjust campaign, there is another way to achieve IP whitelisting; please see this article for more information.
Troubleshooting Postback Issues
If postbacks are not being received properly, you can verify the source using postback logs.
Steps to Verify Postbacks
Navigate to the Advertiser section
Open Postback Hits Received
Select the required global postback
Choose:
Campaign ID
Date range
Click Search
You will be able to view:
Received postbacks
Source details
User agents
The Whitelist IPs feature in Trackier ensures that only conversions from trusted sources are accepted, providing an additional safeguard against fraudulent activity. By configuring IPs at the advertiser level, you gain more control and security over campaign tracking, ultimately improving accuracy and protecting revenue.
Best Practices
Always verify advertiser IPs before adding them
Keep your whitelist updated if advertiser servers change
Test postbacks after enabling IP restrictions
Whitelist Trackier server IPs on publisher systems
Monitor postback logs regularly for failures
Use IP ranges carefully to avoid unintended traffic blocking
Expand your knowledge:
We're thrilled to have put together a top-notch team of qualified experts who are available to handle any of your concerns and respond to any inquiries you may have. You can contact us at any time by sending an email to support@trackier.com or using the in-platform chat feature.
